Problems Logging In
I don't know my user name and password.
Your user name is the email address you joined with. A random alphanumeric code has been randomly assigned as a password. If you joined electronically you received an email with your password. If you joined over the phone or by mail, you will need to retrieve your password. You can do this by clicking the "Forgot your password?" link on the login page. A message will be sent to you with your login and password, you can now login and change the password to something you will remember (see the next question for further assistance).
Ok, I've logged in, now how do I change my password?
I'm having trouble seeing the screen of the Web site.
For better visibility, you may need to change your browser or computer's text settings.
The Web Accessibility Initiative has created this site for multiple browser assistance: http://www.w3.org/WAI/changedesignMicrosoft offers this Web site for Accessibility in Internet Explorer 7: http://www.microsoft.com/enable/products/ie7/
Mozilla offers this Web site for option control: http://support.mozilla.com/en-US/kb/Options+window
To modify text size in Safari visit: http://browsers.about.com/od/safar1/ss/safaritextsize_4.htm
To adjust text size on your computer: