Problems Logging In

LOGIN HELP

This Web site has been designed to operate in all major browsers (Internet Explorer, Firefox, Safari, etc.).  However, some user settings can affect the display of this Web site.  Please view some of the most recent questions we've received and if you are still in need of assistance, contact This email address is being protected from spambots. You need JavaScript enabled to view it. .


I don't know my user name and password.

Your user name is the email address you joined with. A random alphanumeric code has been randomly assigned as a password. If you joined electronically you received an email with your password.  If you joined over the phone or by mail, you will need to retrieve your password.  You can do this by clicking the "Forgot your password?" link on the login page.  A message will be sent to you with your login and password, you can now login and change the password to something you will remember (see the next question for further assistance).

Ok, I've logged in, now how do I change my password?

  1. Scroll your mouse over the "Members" tab in the horizontal navigation.
  2. Select the " My Profile" button.
  3. Select the tab "Basic Info"
  4. At the bottom of the selection, you will see an option to "Edit this profile," shown in the picture below, Select this option.
  5. Proceed to change your membership password. 

 

I'm having trouble seeing the screen of the Web site.

For better visibility, you may need to change your browser or computer's text settings.

The Web Accessibility Initiative has created this site for multiple browser assistance: http://www.w3.org/WAI/changedesign

Microsoft offers this Web site for Accessibility in Internet Explorer 7: http://www.microsoft.com/enable/products/ie7/
Mozilla offers this Web site for option control: http://support.mozilla.com/en-US/kb/Options+window
To modify text size in Safari visit: http://browsers.about.com/od/safar1/ss/safaritextsize_4.htm

 

To adjust text size on your computer:

 

If you are still unable to login or change change your password, please contact This email address is being protected from spambots. You need JavaScript enabled to view it.